Privacy Policy

This Privacy Policy explains how we collect, use, and share personal data when you visit or interact with this website (the “Site”), and the choices you have regarding your information.

1) What data we collect

Depending on how you use the Site, we may collect:

Order-related information: details needed to complete your purchase (such as contact and delivery details and items ordered)
Customer support information: details you provide when you contact us
Device and usage data: IP address, browser type, device identifiers, pages viewed, referring/exit pages, and approximate location (derived from IP)
Cookies and similar technologies: used for Site functionality and analytics

2) How we use your data

To operate the Site and provide its functions (including checkout-related functions)
To process orders and provide customer support
To communicate with you about your order or support request
To secure the Site, prevent fraud/abuse, and protect our services
To understand how visitors use the Site and improve performance and shopping experience

3) Cookies and analytics (Google Analytics)

We use cookies and similar technologies to keep the Site working and to measure traffic and usage.

Google Analytics helps us understand how visitors interact with the Site (for example, which pages are visited, how long users stay, and how the Site is found). Google may process this data to provide analytics services and may use cookies or similar identifiers.

You can control cookies through your browser settings and, where available, our cookie banner/preferences. Disabling cookies may affect Site functionality.

4) Who we share data with

We share personal data only as needed to run the Site and provide services, for example with:

Service providers that support website hosting, store functionality, and technical operations
Analytics provider: Google Analytics (if enabled)
Professional advisers (such as accounting or legal) where necessary

We may also disclose information if required by law, regulation, or legal process, or to protect rights, safety, and security.

5) International data transfers

Some providers we use may process data outside your country. Where required, we use appropriate safeguards to protect personal data.

6) Data retention

We keep personal data only as long as necessary for the purposes described in this policy, including for legitimate business needs and compliance obligations. We also retain data when required to resolve disputes, enforce agreements, or meet legal requirements.

7) Security

We use reasonable technical and organizational measures designed to protect personal data. No online system is completely secure, but we work to reduce risk and use trusted providers.

8) Your rights

Depending on your location (including the EEA/UK), you may have rights to:

Request access to your personal data
Request correction of inaccurate data
Request deletion (where applicable)
Object to or restrict processing (in certain cases)
Request data portability (in certain cases)
Withdraw consent at any time for consent-based processing

To exercise your rights, contact us using the email address shown on the Site. We may ask you to verify your identity before responding.

9) Children’s privacy

The Site is not intended for children, and we do not knowingly collect personal data from children.

10) Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be published on this page.